Contact us
Get in Touch with RubisÉclat
We're here to assist you with any inquiries about our exquisite jewelry collections. Whether you have questions about our necklaces, rings, bracelets, or pendants/charms, our dedicated team is ready to help.
Email Support
For general inquiries and customer service:
For wholesale and business inquiries:
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM (GMT)
Saturday: 10:00 AM - 4:00 PM (GMT)
Sunday: Closed
Our Headquarters
RubisÉclat Jewelry Ltd.42 Diamond Avenue
Paris, 75001
France
Response Time
We strive to respond to all email inquiries within 24-48 hours during business days. For urgent matters, please include "URGENT" in your email subject line.
Product-Specific Questions
When contacting us about a specific product, please include:
- Product name or ID
- Clear description of your question
- Any relevant photos (for customization or issue inquiries)