Tracking order

Order Tracking Information

At RubisÉclat, we understand how exciting it is to receive your jewelry order. Here's how you can track your shipment:

Tracking Your Order

  1. After your order is processed and shipped, you'll receive a confirmation email containing your tracking number.
  2. This tracking number is your key to monitoring your package's journey to you.
  3. Most orders are trackable within 24-48 hours after shipment.

Using Our Recommended Tracking Service

For comprehensive tracking across multiple carriers, we recommend using:

17Track

17Track is a reliable global package tracking platform that supports most international carriers. To use it:

  1. Visit www.17track.net
  2. Enter your tracking number in the search field
  3. Click "Track" to view your package's current status and location

What to Expect

  • Standard shipping times: 3-7 business days for domestic orders, 7-15 business days for international
  • Delivery times may vary based on your location and customs processing
  • Tracking updates may be delayed by 24-48 hours during transit

Need Help?

If you experience any issues with tracking your order or if your package appears delayed, please contact our customer service team through the contact form on our website. Be sure to include your order number and tracking information for faster assistance.

Note: During peak seasons or holidays, delivery times may be extended. We appreciate your patience and understanding.

Cart

0 Item(s)